Dollar A Day Websites - How to setup email accounts in Outlook Express

This guide will help you setup and configure Microsoft Outlook Express for Microsoft Windows so you can send and receive email after getting your new website from Dollar A Day Websites, using Dollar A Day's email servers. If after reading this and applying the proceedures, you still have problems, feel free to email us, letting us know the problem and a phone number where you can be reached, and the best time to reach you at this number. When we call you back, please have your computer on and Outlook Express program open. This is for Dollar A Day Website Clients ONLY!

Setting Up Email Accounts in Outlook Express (Same for Outlook)

To add an e-mail account, you'll need to know the type of e-mail server you use (POP3, IMAP, or HTTP), your account name and password, the name of the incoming e-mail server and, for POP3 or IMAP and the name of an outgoing e-mail server. (The most common are pop3 email accounts)

Open Outlook Express. Go to the very top, left area and On the "Tools" menu, click "Accounts".
Now a small window pops up. This new window is the [Internet Accounts] window. Click on the "MAIL" tab at the top, left area of this new window, then move your mouse to the right and in this same window, click on the "Add" button, then "Mail". At this point, another new window pops up. This is the [Internet Connection Wizard] window. In the Display name, type in the email address or a name that would relate to the email address that you are trying to setup like sample@yourdomainname.com , then click "Next" button.

In this next window, you will be filling in the long white rectangles with POP3 and SMTP Server information. In the POP3 area, type: mail.yourdomainname.com . {your domain name}.{com, or net, etc} and the same for the SMTP area, type: mail.yourdomainname.com . {your domain name}.{com, or net, etc} . {yourdomainname} refers to the name of the domain that is registered to you, like dollaradaywebsites. Now click "Next" button.

On this Internet Mail Logon area and in the long white rectangles, put in your account name, a plus sign (+)
then your domain name with the .com or .net, etc. When you are done, it should look like this: sample+yourdomainname.com . . Replace {sample} for your actual account name and {yourdomainname} for your actual domain name. Don't forget the + sign in between the account name and the domain name. Also don't forget the . (dot) and then com or net, etc without any spaces in between. You will also need to put in your password in the long white password rectangle that was assigned to your email address created by Dollar A Day Websites. Don't forget to click on and select "Remember Password". Now click "Next" button.

You have now created your new email account. But, we need to go back into the account and make some final adjustments.

In the [Internet Account] small window that should still be open, you will need to make sure that the account that you just created on left area of window is selected (Highlighted), then on the right side of this same window, click on the "Properties" button.

In the new [Properties] window that just popped up, on the GENERAL tab, at the top, under [Mail Account] you will want to make sure that the name of this account is correct as sometimes the name changes to the same name that you put into the POP3 area in one of the previous proceedures. It should be the same as your exact email name i.e. sample@yourdomainname.com or what ever your account name is @ what ever your domain name is. The rest of the information should be filled out at this time in this area. Name, Organization, Email address and Reply address. At the very least, the Mail Account name, Name, and Email Address should be filled in. Don't forget to click and select that you want to Include this account when receiving mail or synchronizing.

Now click on the SERVERS tab in the same [Properties] window and verify that all of your information is correct. Also verify that "Remember password" has been selected. At the lower area of this Server Infomation, you will see the area for the Outgoing Mail Server. You will want to click on "My server requires authentication". Next, click on "Settings" button and a new window pops up. Make sure that the little circle is selected that says... "Use same settings as my incoming mail server", then click "OK".

Optional proceedure below:

and while you are still in the [Properties] window, go to the "ADVANCED" tab, and make sure that your outgoing mail (SMTP) is set to (25). DO NOT click select where is says: This server requires a secure connection (SSL). Also make sure that your Incoming mail (POP3) is set to (110). DO NOT click select where is says: This server requires a secure connection (SSL). Server timeout should be set to 1 minute; Sending should be unselected; Delivery can be set if you want to leave a copy of your important messages on your mail server so you can refer back to them at a later time. To to this, click select "Leave a copy of messages on server. Also click select "Remove from server when deleted from 'Deleted Items'".

CLICK "APPLY", THEN "OK"

On the [Internet Accounts] window you may now click on the "Close" button.

YOU HAVE NOW COMPLETED SETTING UP YOUR OUTLOOK EXPRESS EMAIL.

 

Important Note:

IF YOU LEAVE YOUR MESSAGES ON THE SERVER, PLEASE DO NOT LET YOUR EMAIL ACCOUNTS ADD UP WITH TOO MANY EMAILS. KEEP A LIMIT OF NO MORE THAN 300 PER ACCOUNT.

 

In the setup of Outlook Express, you will use the following settings:
Mail Server: POP3
POP3 Server: mail.yourdomain.com (replace with your actual domain name)
SMTP Server: mail.yourdomain.com (replace with your actual domain name)
Account Name: user+yourdomain.com (account name [+] email address. You must use the + Sign)
Password: This is the password for the above email account


* View screen shots on how to setup Outlook Express [Here]

 

How to Enable SMTP Authentification (Required):

-   Open Outlook (Express).
-   Click [ Tools ] on the top menu
-   From the dropdown menu select [ Accounts ]
-   Highlight your account and select [ Properties ]
-   Click on the [ Servers ] tab.
-   Look for Outgoing Mail Server (bottom)
-   Under that, check the “my server requires authentification” box [ X ]
-   Click [ Apply ] and then click [ Ok ]

 

Notice: Email will not work properly until your domain has resolved to our server!


Email Troubleshooting

I can receive email, but I cannot send email:

If you can receive email, but you cannot send email, assure you enabled SMTP authentification. Detailed instructions how how to do this can be found above. If SMTP authentification is enabled and you have ensured the above steps were conducted properly, your ISP (Internet Service Provider) may be blocking the port needed to send email. You would want to contact your ISP and see if they are blocking port 25, which is required in order to send email through Outlook.


I am still having trouble sending email:

Try using your Internet Service Providers SMTP mail server. This will only effect the way email is sent and has no impact on the way you receive email. Please contact your ISP for their SMTP server information. You may also view additional ISP/SMTP server setup info on below links:

Click Here

http://www.helpdesk.umd.edu/documents/1/1989/

http://www.helpdesk.umd.edu/documents/0/861/

http://www.sas.upenn.edu/computing/help/Email/selectsmtp.html


How to change to your ISP's SMTP server in Outlook (Express):

-   Open Outlook (Express).
-   Click [ Tools ] on the top menu
-   From the dropdown menu select [ Accounts ]
-   Highlight your account and select [ Properties ]
-   Click on the [ Servers ] tab.
-   Click [ Server Information ] on the top menu
-   Change outgoing server (smtp) to your ISP's SMTP server.
-   Then, Look for Outgoing Mail Server (bottom)
-   Under that, check the “my server requires authentification” box [ X ]
-   Then, on the right click [ Settings ]
-   Under logon information, select [ log on using ]
-   Enter your ISP email username & password
-   Check the "remember my password" box [ X ]
-   Click [ OK ] and top box will go away.
-   Now, Click [ Apply ] and then [ Ok ]

That's it, now your account should send email using your ISP's mail server. Your email will still appear from the same email address as people are sending to. Therefore, if your email address is sample@yourdomainname.com, your email will appear from sample@yourdomainname.com. [yourdomainname.com] as an example, being your domain that was setup with Dollar A Day Websites, not your ISP's domain. For further assistance, you will need to contact your Internet Service Provider, ISP or Dollar A Day Websites at: info@dollaradaywebsites.com . Please try to explain as much infomation as possable about your particular email problem. THIS HELP IS FOR DOLLAR A DAY CLIENTS ONLY!

* View screen shots on how to setup Outlook Express [Here]